Most of our products will ship either USPS First Class mail, USPS Priority Mail or UPS Ground.
Please allow at least 5-7 business days for delivery. (International shipping may take a bit longer.)
Please allow at least 14-21 business days for delivery. (Please note Resilient Squad is not responsible for any items that are lost or damaged during the process. The customer is solely responsible when placing these orders.
If for any reason you are not satisfied with your purchase, you may return it within 10 days of receipt. Contact us at firstname.lastname@example.org and let us know the reason. Once approved for return, please ship item to P.O. Box 6364, Oceanside, CA 92052.
We will not accept any item that has been worn, or has any signs of use. It must be in same condition as when received. Item must also be returned in original packaging with tags still attached.
If you feel you received a defective item, please contact us at email@example.com within 3 business days and we will send you a form to fill out and details on how to return the item. If we determine it is indeed a defective item, we can either exchange it for same item or issue a full refund.
*It is recommended that you get a tracking number or insurance if needed when returning an item. Resilient Squad is not responsible for any items that are either lost or damaged during this process.